TERMS AND CONDITIONS

Terms and Conditions

1. Introduction

Welcome to Emerald Rivers, based in Kaunas, Lithuania. By accessing or using our website, you agree to comply with these terms.

     2. Products

We specialize in selling scarves. All products are subject to availability.

     3. Refund Policy

You have 30 days to request a refund for damaged or defective items. Proof of damage is required (e.g., photos). Returns for change of mind are not accepted, in compliance with EU consumer rights.

     4. Shipping Policy

We ship across Europe within 5-10 days. Shipping costs will be calculated at checkout.

     5. Payment Methods

We accept various payment methods available on our platform.

     6. Governing Law

These terms are governed by Lithuanian law.

     7. Dispute Resolution

For any disputes, we encourage out-of-court resolution mechanisms.

     8. Changes

We reserve the right to update these terms at any time. Please check periodically.

Privacy Policy

1. Information Collection

We collect personal information necessary for processing orders, including names, addresses, emails, and payment information.

     2. Data Usage

Your data is used to fulfill orders, communicate with you, and improve our services.

     3. Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.

    4. GDPR Compliance

We comply with the General Data Protection Regulation (GDPR). You have the right to access, rectify, or erase your personal data.

    5. Data Processing

Data processing is conducted in compliance with GDPR regulations.

    6. User Consent

By using our site, you consent to the collection and use of your information as outlined in this policy.

    7. Changes

We may update this policy periodically. Please review it regularly.